It’s hard to believe, but the last major hail storm that hit Coppell was 5 years ago. Children born then will head off to Kindergarten this Fall. That pop-up hail storm covered about half of Coppell and left cars totaled, trees downed, power out and thousands of roofs damaged.
That kind of storm immediately attracts waves of trucks with magnetic signs claiming to be roofing and construction companies. With no required certifications or licensing in Texas, just about anyone can represent themselves as a roofer. Buyer beware…it’s on the customer to research whom they choose to do business with. Unfortunately, many homeowners don’t even do a Google search to investigate the company to whom they hand over their insurance check. Some never see that money again nor a new roof installed; at that point it’s a too late to start doing your research. If it sounds too good to be true, it probably is.
We’ve all seen the news reports of people all over the country that have been scammed for their insurance claim money and never see the roofer again, not to mention never receiving the repairs or replacement roof they contracted for. Unfortunately, this happened right here in Coppell following that April 2012 hail storm when some residents used a few of the fly-by-night roofers that swept into the area delivering less than top-quality workmanship with the least expensive materials. Now when there is an issue, that roofing company is nowhere to be found.
A Coppell born and raised couple, John and Angie Arthur, suffered that fate with the house they purchased following that storm. The previous home owner replaced the roof with a company that used inferior products and “the worst workmanship I’ve seen in the 30 years I’ve been a roofer,” per Homer Ramirez, an employee of Valentine Premier Roofing & General Contracting.
“We'd always noticed problems with the roof from the day we moved in, but when water begin to drip through our bedroom ceiling we tried contacting the company that had replaced the roof and they were nowhere to be found. Even worse, our insurance company wouldn't replace our roof as poor workmanship was not covered on our policy. Luckily, John Valentine and his crew replaced our roof and also fixed a completely different problem I had by adding gutters and replacing some old siding. I was blown away by the generosity of this local company,” said John Arthur, Coppell home owner.
When VPR owner, John Valentine, and Homer inspected the roof after Angie called with complaints of multiple leaks, they couldn’t believe what they saw. John said that he “could not let this go and knew our company must help this young family.”
Valentine Premier Roofing & General Contracting is no stranger to giving back in this community. Although the company is less than 3 years old, VPR has already donated several thousand dollars to local non-profits in Coppell though the VPR Community Impact Program. For any residential or commercial insurance re-roof job, the company will make a donation to the client’s local 501c3 of choice that agrees to be a part of the VPR Community Impact Program. Doing the Arthur’s re-roof as a no-profit project spurred an idea; VPR plans to do the same for a family in one of the communities we serve each year. VPR is preparing criteria to be used moving forward in choosing that one no-profit job per year.
Valentine Premier Roofing & General Contracting is owned and operated by longtime Coppell residents John and Kristi Valentine and the company’s office is in Coppell. The company specializes in roofing, exterior repairs & renovations for residential, commercial & multi-dwelling unit properties.
To contact Valentine Premier Roofing for a no-obligation, free inspection and estimate please call the office at 972-538-4400. Visit the website at www.valentinepremierroofing.com
For additional information on Valentine Premier Roofing & General Contracting please contact Kristi Valentine, VP of Marketing & Business Development, at kristi@valentinepremierroofing.com or 972-538-4400 (office) or 214-557-6650 (cell).